St Albans

“I spoke with Malcolm early afternoon on 20/11/24 to report the boiler issue. Within a matter of hours the engineer had attended and fixed the problem. He sourced the part locally and had the boiler running the same day. Much appreciated especially as it was one of the coldest days of the year so far.”

“I initially went with a St Albans based agent on the basis of the price they’d achieved for another property in the same development. That was a mistake as they produced few viewings and no offers. Ashtons produced three offers and achieved the asking price. I dealt with Emily Morgan throughout the process and she was very professional.”

“I have used Ashtons for many years - initially when buying and selling houses c 17 years ago and for the last 7 years they have managed the letting of a flat on my behalf. I cannot fault any aspect of the service they have provided. All of the staff I have had dealings with at Ashtons have been friendly, professional and efficient. Chris Hays and Tiegan Haynes have been particularly helpful and have responded to any queries I have had very promptly - they have a “can-do” aptitude which has been very appealing!”

“Everything has been really straightforward. Malcolm has kept me updated throughout the process.”

“Oliver and Kirsty in your Harpenden branch where fantastic. They provided an initial warm reception, polite, friendly, professional and knowledgeable displaying a willingness to assist us throughout our journey. Always on hand to answer any questions and listen to any concerns we raised. Guided us through the process as first time landlords, provided extra details to us such as insurance products available, and overall provided excellent level of customer care throughout it is obvious they operate at the higher end of customer care within there industry. This is not to be understated as we did not receive the same level of service from other local estate agents. Both Oliver and Kirsty are an absolute credit to the company. Based on our experience with them we would highly recommend your services to friends and family, having done so already.”

“Ashtons by far have been the best estate agents I’ve dealt with, this is my second time renting through ashtons and I have been looked after by Chris both times Chris has been amazing at keeping me updated through the process renting from ashtons”

“Very helpful and professional Rebecca veale was outstanding”

“Kirsty is an outstanding professional. Her assured manner and extensive experience of the Harpenden market is very impressive. Her guidance throughout the process was excellent. Oliver’s availability and good communication throughout provided reassurance. The ability to draw on other professional services quickly through Ashtons eg plumbing and gardening is a strength in providing a complete package”

“Both Verity and Coralie were amazing to work with - super helpful across the entire process.”

“Nicola is an absolute diamond of a person. She is extremely professional; particularly the way Nicola dealt with the difficulties we had with our tenants with the most positive of outcomes. Nicola gets on with the task in hand and gets it sorted, we can always rely on Nicola. We are so very grateful that she is our Asset manager.”

“Ashtons Redbourn were brilliant from the start just so friendly and helpful very professional will recommend. Mainly dealt with Andy who was very friendly and knowledgeable definitely knew the market which sold my property, Cathy was also brilliant keeping me informed”

“Malcolm is always friendly and helpful, and makes everything incredibly easy. The process for reporting maintenance issues is also very straightforward.”